Service has been Roasted at Roast Cafe!

Roast Cafe Menu, Reviews, Photos, Location and Info - Zomato

Service is virtually non-existent. Took ages for our drinks to arrive. When ordering our food we asked what dips came with the focaccia bread, but our server seemed unsure. Took a while for a food to arrive – the dips that came with the focaccia were not what we were told they would be. The fact that the food was decent is the only reason that the rating is over a 1. After that, we were asked a couple of times if all was ok, but then … nothing. Tried to get someone’s attention to get a dessert menu … nothing. Tried to get someone’s attention to get the bill … nothing. Eventually we actually got up from our table and went to ask for our bill so that we could pay and leave, by then we were so irritated. And when paying, our server had the cheek to keep checking the total on the bill to see if we were adding in a tip!! It’s extremely rare, if ever that we don’t tip, but the fact that we were completely ignored, and had to go and find someone ourselves to go and pay cancelled that option out completely!!! No manager in evidence – maybe he/she was enjoying the comedy show inside. Not sure if the service is better for those who choose to sit inside the comedy club and watch the show, but if you’re thinking of opting for sitting outside, don’t bother!

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